Nashville Humane | Nashville Humane Employment
See what jobs are currently available at Nashville Humane.
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Employment

Below please find information regarding Staff positions currently available at Nashville Humane Association:

 

1.       1 – F/T Pet Rep

2.      1 – P/T Pet Rep

3.      1 – F/T Kennel Technician

4.      1 – F/T Veterinarian Technician

 

Job descriptions and other specific information regarding the available positions below.

Pet Services Representative – Full Time

 

06/18/2018 

 

Position Title:         Pet Services Representative – FT
Report To:                Director of Development & Community Outreach
Hours:                        Full-Time, some weekends as needed
Hourly-Rate:         Based on experience

 

Nashville Humane Association (NHA) Pet Services Representative is responsible for counseling the public about potential pets for adoption; reviewing adoption applications submitted by the public based on written guidelines; receiving adoption fees, basic shelter maintenance, cleaning and sterilization activities, and updating the software system (Shelter Buddy) with information necessary to complete the adoption. Provides quality animal and people care in accordance with the NHA mission, goals and management philosophy. Must be physically active, reliable, compassionate, and willing to learn and follow NHA protocols for cleaning, sanitation, animal handling, and maintaining confidentiality. Experience with animals a plus but not required. Other duties may be assigned.

 

Qualifications:

 

  • High School Diploma or GED. Some college or college degree a plus.
  • Experience handling animals in a professional environment a plus.
  • Should possess self-starting attitude, strong communication skills, time management skills, ability to work with others both individually and in groups, ability to problem solve and critical thinking skills.
  • Ideal candidate will be both a “people” person and an “animal” person.
  • Basic computer experience including shelter operations software (Shelter Buddy), MS Office Suite, email, and calendar.
  • Able to work flexible hours including some nights, weekends, holidays

 

Duties and Responsibilities:

 

CUSTOMER SERVICE & ADOPTION COUNSELING

 

  • Work with Director of Development (DD), Executive Director (ED), to maintain appropriate animal flow and ensure humane capacity levels by promoting adoption, counseling potential adopters, and serving the public, including annual, monthly and weekly objectives. Regular status reports. Formulate and recommend strategies to expand and improve operations.
  • Conduct interviews with potential adopters utilizing the NHA written adoption policies and guidelines to make good placements.
  • Provide behavior information and basic medical information to the adopters and offer information regarding specific animals to help potential adopters make good choices based upon family specifics.
  • Answer questions from the public about pets for adoption including the behavior of specific animals, dog and cat behavior, pet care, whether a specific pet would be good with children or other dogs and other pertinent information. Answer emails and phone calls from the public regarding pets for adoption in a prompt, professional and informative manner.
  • Provide information to potential adopters about housetraining methods, the need for puppy/kitten follow up shots/yearly veterinary care/heartworm prevention and other pet related information including foster program, spay/neuter and other NHA services offered.
  • Review adoption applications submitted by the public to determine if the applicant meets written adoption guidelines. Approve or deny the application for adoption in a professional manner. Ask questions of the applicant if necessary to clarify information on the written adoption application.
  • Based on provided application information, interview and counseling sessions, knowledge of the animal census, provide the best possible information for an “adoption match” and limit animal returns to the shelter.
  • Complete clinic paperwork for animals that have been adopted to ensure they are spayed/neutered, microchipped, vaccinated, heartworm or combo tested, etc.
  • Properly input all information necessary for the adoption into the software system. Must print out all necessary paperwork for the adoption and must have the adopter sign the adoption contract and any dismissal instructions.
  • Handle adoption fees, provide receipts and documentation, and perform cash box closing for the adoption cash box.
  • Call adopters to inform them when their adopted pet is ready for pickup.
  • Ensure that all pets being handled by the public or volunteers are being handled appropriately, according to NHA policies and standards, and ensure that people are provided necessary information to view and handle specific animals; ensuring that animal/person and animal/animal issues do not arise.

 

ADMINISTRATIVE DUTIES

 

  • Supports shelter operations and kennel technicians and assists with providing a clean and sanitary Pet Services area that is a welcoming, clean and organized area for customers and the general public. Additionally able to provide basic cleaning, dishes, laundry and other tasks as assigned by shelter leadership.
  • Receive, load and unload supplies, donation items, shelter gifts and other inventory items as received by the shelter. Ensure that items are appropriately stored and warehouse/storage areas are organized, cleaned and sanitary.
  • Support shelter administration by providing information regarding supply and inventory needs for Pet Services supplies in a manner that adequately allows for purchasing and inventory to be maintained without depletion or interruption to shelter operation.
  • Walking dogs, supporting animals on basic training skills and exercise, animal enrichment and basic animal maintenance.

 

SHELTER SUPPORT

 

  • Support NHA events, outreach, fundraising and other tasks as necessary, as requested by shelter leadership.
  • Solicit for donations and suggestively sell retail products, promote NHA services, and share information about adoption promotions and other pertinent information.
  • Accurately complete paperwork pertaining to adoptions and collect information provided shelter and input data in a comprehensive and accurate.
  • Responsible for tasks which help to increase the number of adoptions such as collaborating with Marketing team to collect content or assist in content collection processes.
  • Understands worked time and break/lunch schedule as applicable.

 

ADDITIONAL REQUIREMENTS

 

  • Ability to follow directions and adhere to NHA kennel procedures, behavior management & training protocols.
  • Ability to learn and perform the skills of safe animal handling per NHA protocols.
  • Ability to work continuously on your feet in a physically demanding job.
  • Ability to complete tasks easily and repeatedly like mopping, scrubbing, bending, and lifting up to 50 lbs.
  • Ability to work in inclement weather.
  • Ability to work with varied animal species.
  • Self-motivation, teamwork, strong communication skills & ability to handle stress in a calm, respectful manner.
  • Ability and willingness to work a varied work schedule including weekends and holidays.

 

NHA is a drug free environment. Reliable transportation is a must and the responsibility of the employee.

 

Responsible for supporting shelter staff, when necessary, at the direction of the Director of Development and Executive Director. Additionally, this position may be responsible for other duties as assigned though not specifically numerated above and for all duties specifically delegated by shelter leadership including the Director of Development, Medical Director and Executive Director. Possess high degree of discretion, integrity, professionalism and accountability, consistent, punctual and regular attendance, professional image and demeanor both in person and online. Able to successfully travel and maneuver within the day-to-day workspace. Valid Driver’s License. All positions require working with, and in direct contact to, shelter animals and various other wildlife.

 

The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all job duties performed by this position.

 

In addition to the above tasks and responsibilities, other related duties may be assigned. Such identification in no way restricts the employer’s right to alter the job as previously held.

 

Interested applicants, please contact the Executive Director at laura@nashvillehumane.org. No phone calls please!

Pet Services Representative – Part Time

 

06/18/2018 

 

Position Title:         Pet Services Representative – PT
Report To:                Director of Development & Community Outreach
Hours:                        Part Time (Hourly up to 29 hours), some weekends as needed
Hourly-Rate:         Based on experience

 

Nashville Humane Association (NHA) Pet Services Representative is responsible for counseling the public about potential pets for adoption; reviewing adoption applications submitted by the public based on written guidelines; receiving adoption fees, basic shelter maintenance, cleaning and sterilization activities, and updating the software system (Shelter Buddy) with information necessary to complete the adoption. Provides quality animal and people care in accordance with the NHA mission, goals and management philosophy. Must be physically active, reliable, compassionate, and willing to learn and follow NHA protocols for cleaning, sanitation, animal handling, and maintaining confidentiality. Experience with animals a plus but not required. Other duties may be assigned.

 

Qualifications:

 

  • High School Diploma or GED. Some college or college degree a plus.
  • Experience handling animals in a professional environment a plus.
  • Should possess self-starting attitude, strong communication skills, time management skills, ability to work with others both individually and in groups, ability to problem solve and critical thinking skills.
  • Ideal candidate will be both a “people” person and an “animal” person.
  • Basic computer experience including shelter operations software (Shelter Buddy), MS Office Suite, email, and calendar.
  • Able to work flexible hours including some nights, weekends, holidays

 

Duties and Responsibilities:

 

CUSTOMER SERVICE & ADOPTION COUNSELING

 

  • Work with Director of Development (DD), Executive Director (ED), to maintain appropriate animal flow and ensure humane capacity levels by promoting adoption, counseling potential adopters, and serving the public, including annual, monthly and weekly objectives. Regular status reports. Formulate and recommend strategies to expand and improve operations.
  • Conduct interviews with potential adopters utilizing the NHA written adoption policies and guidelines to make good placements.
  • Provide behavior information and basic medical information to the adopters and offer information regarding specific animals to help potential adopters make good choices based upon family specifics.
  • Answer questions from the public about pets for adoption including the behavior of specific animals, dog and cat behavior, pet care, whether a specific pet would be good with children or other dogs and other pertinent information. Answer emails and phone calls from the public regarding pets for adoption in a prompt, professional and informative manner.
  • Provide information to potential adopters about housetraining methods, the need for puppy/kitten follow up shots/yearly veterinary care/heartworm prevention and other pet related information including foster program, spay/neuter and other NHA services offered.
  • Review adoption applications submitted by the public to determine if the applicant meets written adoption guidelines. Approve or deny the application for adoption in a professional manner. Ask questions of the applicant if necessary to clarify information on the written adoption application.
  • Based on provided application information, interview and counseling sessions, knowledge of the animal census, provide the best possible information for an “adoption match” and limit animal returns to the shelter.
  • Complete clinic paperwork for animals that have been adopted to ensure they are spayed/neutered, microchipped, vaccinated, heartworm or combo tested, etc.
  • Properly input all information necessary for the adoption into the software system. Must print out all necessary paperwork for the adoption and must have the adopter sign the adoption contract and any dismissal instructions.
  • Handle adoption fees, provide receipts and documentation, and perform cash box closing for the adoption cash box.
  • Call adopters to inform them when their adopted pet is ready for pickup.
  • Ensure that all pets being handled by the public or volunteers are being handled appropriately, according to NHA policies and standards, and ensure that people are provided necessary information to view and handle specific animals; ensuring that animal/person and animal/animal issues do not arise.

 

ADMINISTRATIVE DUTIES

 

  • Supports shelter operations and kennel technicians and assists with providing a clean and sanitary Pet Services area that is a welcoming, clean and organized area for customers and the general public. Additionally able to provide basic cleaning, dishes, laundry and other tasks as assigned by shelter leadership.
  • Receive, load and unload supplies, donation items, shelter gifts and other inventory items as received by the shelter. Ensure that items are appropriately stored and warehouse/storage areas are organized, cleaned and sanitary.
  • Support shelter administration by providing information regarding supply and inventory needs for Pet Services supplies in a manner that adequately allows for purchasing and inventory to be maintained without depletion or interruption to shelter operation.
  • Walking dogs, supporting animals on basic training skills and exercise, animal enrichment and basic animal maintenance.

 

SHELTER SUPPORT

 

  • Support NHA events, outreach, fundraising and other tasks as necessary, as requested by shelter leadership.
  • Solicit for donations and suggestively sell retail products, promote NHA services, and share information about adoption promotions and other pertinent information.
  • Accurately complete paperwork pertaining to adoptions and collect information provided shelter and input data in a comprehensive and accurate.
  • Responsible for tasks which help to increase the number of adoptions such as collaborating with Marketing team to collect content or assist in content collection processes.
  • Understands worked time and break/lunch schedule as applicable.

 

ADDITIONAL REQUIREMENTS

 

  • Ability to follow directions and adhere to NHA kennel procedures, behavior management & training protocols.
  • Ability to learn and perform the skills of safe animal handling per NHA protocols.
  • Ability to work continuously on your feet in a physically demanding job.
  • Ability to complete tasks easily and repeatedly like mopping, scrubbing, bending, and lifting up to 50 lbs.
  • Ability to work in inclement weather.
  • Ability to work with varied animal species.
  • Self-motivation, teamwork, strong communication skills & ability to handle stress in a calm, respectful manner.
  • Ability and willingness to work a varied work schedule including weekends and holidays.

 

NHA is a drug free environment. Reliable transportation is a must and the responsibility of the employee.

 

Responsible for supporting shelter staff, when necessary, at the direction of the Director of Development and Executive Director. Additionally, this position may be responsible for other duties as assigned though not specifically numerated above and for all duties specifically delegated by shelter leadership including the Director of Development, Medical Director and Executive Director. Possess high degree of discretion, integrity, professionalism and accountability, consistent, punctual and regular attendance, professional image and demeanor both in person and online. Able to successfully travel and maneuver within the day-to-day workspace. Valid Driver’s License. All positions require working with, and in direct contact to, shelter animals and various other wildlife.

 

The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all job duties performed by this position.

 

In addition to the above tasks and responsibilities, other related duties may be assigned. Such identification in no way restricts the employer’s right to alter the job as previously held.

 

Interested applicants, please contact the Executive Director at laura@nashvillehumane.org. No phone calls please!

Kennel Technician – Full Time

 

06/20/2018 

 

Position Title:        Kennel Technician – FT
Report To:               Kennel Supervisor
Hours:                      Full Time, some weekends as needed

 

Nashville Humane Association (NHA) Kennel Technician is responsible for maintaining a safe and sanitary facility for animals and people and providing humane handling and care for all shelter animals. Should enjoy spending time with animals of all shapes and sizes and being outdoors year round in all types of weather. Job duties include handling, training, care, feeding, enrichment and cleaning of kennel areas. Must be physically active, reliable, compassionate, and willing to learn and follow NHA protocols for cleaning, sanitation, animal handling, and maintaining confidentiality. Experience with animals a plus but not required. Other duties may be assigned.

 

Qualifications:

 

  • High School Diploma or GED. Some college or college degree a plus.
  • Experience handling animals in a professional environment a plus.
  • Should possess self-starting attitude, strong communication skills, time management skills, ability to work with others both individually and in groups, ability to problem solve and critical thinking skills.
  • Basic computer experience including shelter operations software (Shelter Buddy), MS Office Suite, email, and calendar.
  • Able to work flexible hours including some nights, weekends, holidays

 

Duties and Responsibilities:

 

KENNEL ADMINISTRATION (80% Job tasks / time)

 

  • Work with Kennel Supervisor and other Kennel Technician staff, to maintain kennel facility, animal holding areas, warehousing and storage areas to ensure facilities are safe and sanitary, while also providing humane handling, management, and care for all shelter animals.
  • Responsible for all duties related to the care of shelter animals to include cleaning of holding areas, assuring that animals receive food and water, bathing, grooming and animal handling with positive reinforcement.
  • Observes and evaluates animals for signs of illness and reports symptoms to appropriate personnel in a timely manner.
  • Performs continual cleaning duties including sanitary cleaning, laundry, dishes, and duties assigned, as designated by shelter cleaning schedule, but also as necessary by observation, to ensure that all facilities are properly maintained, sanitized and meet expected shelter standards.
  • Records information as required including status updates, behavior notes and medical notes. Ability to use shelter management software (Shelter Buddy).
  • Support shelter administration by providing information regarding supply and inventory needs for Kennel Technician supplies in a manner that adequately allows for purchasing and inventory to be maintained without depletion or interruption to shelter maintenance.
  • Walking dogs, working with animals on basic training skills and exercise, animal enrichment and overall animal maintenance/management.
  • Receive, load and unload supplies, donation items, shelter gifts and other inventory items as received by the shelter. Ensure that items are appropriately stored and warehouse/storage areas are organized, cleaned and sanitary.
  • Assist intake, pet services, adoption counseling and other shelter support tasks as necessary and assigned by shelter leadership.
  • Assist and support marketing team with collecting content and/or supporting animal handling during events, at the shelter, or otherwise as needed and assigned by shelter leadership.
  • Support NHA events, outreach, fundraising and other tasks as necessary, as requested by shelter leadership.
  • Understands worked time and break/lunch schedule as applicable.

 

ANIMAL ASSESSMENT (20% Job tasks / time)

 

  • Collaborate with key staff to determine behavior assessment list of shelter animals.
  • Collaborate with key staff to ensure appropriate number/level of behavior assessments are completed daily.
  • Collaborate with Foster Behavior Modification Coordinator to capture and relay any necessary behavior modification or foster needs for specific animals.
  • Collaborate with Kennel Staff to ensure all Exercise Plans, Behavior Modification Plans and Enrichment are completed daily/as needed.

 

ADDITIONAL REQUIREMENTS

 

  • Ability to follow directions and adhere to NHA kennel procedures, behavior management & training protocols.
  • Ability to learn and perform the skills of safe animal handling per NHA protocols.
  • Ability to work continuously on your feet in a physically demanding job.
  • Ability to complete tasks easily and repeatedly like mopping, scrubbing, bending, and lifting up to 50 lbs.
  • Ability to work in inclement weather.
  • Ability to work with varied animal species.
  • Self-motivation, teamwork, strong communication skills & ability to handle stress in a calm, respectful manner.
  • Ability and willingness to work a varied work schedule including weekends and holidays.

 

NHA is a drug free environment. Reliable transportation is a must and the responsibility of the employee.

 

Responsible for supporting shelter staff, when necessary, at the direction of the Director of Development and Executive Director. Additionally, this position may be responsible for other duties as assigned though not specifically numerated above and for all duties specifically delegated by shelter leadership including the Director of Development, Medical Director and Executive Director. Possess high degree of discretion, integrity, professionalism and accountability, consistent, punctual and regular attendance, professional image and demeanor both in person and online. Able to successfully travel and maneuver within the day-to-day workspace. Valid Driver’s License. All positions require working with, and in direct contact to, shelter animals and various other wildlife.

 

The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all job duties performed by this position.

 

In addition to the above tasks and responsibilities, other related duties may be assigned. Such identification in no way restricts the employer’s right to alter the job as previously held.

 

Interested applicants, please contact the Executive Director at laura@nashvillehumane.org. No phone calls please!

Veterinarian Technician

 

04/16/2018 

 

Position Title:         Veterinarian Technician
Report To:               Chief Medical Officer
Hours:                       Full-Time; Weekends and holidays may be required

Salary Range:       To be determined based on experience

Benefits:                 To be determined based on experience

 

 

 

Qualifications:

 

  • Graduate from an accredited veterinary technology program is preferred. Experience in lieu of education considered.
  • Associate degree in animal health technology or certificate from national animal welfare control school, degree in social services, agriculture or allied health area considered.
  • Must be willing to submit to initial and random drug testing.

 

Duties and Responsibilities:

 

  • Assist the Veterinarian in preparing animals for surgery and assisting in surgery as directed by the Veterinarian.
  • Pre-medicate, intubate and monitor patients during anesthesia as well as in recovery pre and post surgery.
  • Record accurate drug dosages on patient records and maintain accurate drug log books.
  • Perform brief intake evaluations on patients and alert veterinarian if abnormalities are detected.
  • Perform basic technical skills including, but not limited to, blood draws, placing intravenous catheters, medicating animals, cystocentesis, holding animals during examination, etc.
  • Performing basic in-house diagnostics including, but not limited to, heartworm test, FeLV/FIV test, fecal, PCV/TS, BG via glucometer, UA, blood smear, microfilaria check, ear cytology, etc.
  • Medicate animals within NHA once to twice daily as indicated by veterinarian.
  • Communicate all information and instructions as relayed by veterinarian to clients regarding medical issues, follow-up care etc. at time of adoption.
  • Answer phone calls regarding medical questions from recently adopted animals to discuss with veterinarian and schedule appointments for evaluation if warranted.
  • Maintain up to date medical records with client phone calls, medical procedures, prescriptions, illnesses, etc.
  • Fill prescriptions for patients as indicated by veterinarian.
  • Potential exists to place supply/drug order as well as maintain inventory.
  • Monitor emergency phone calls in accordance with schedule.
  • Keep open lines of communication with veterinarian regarding suggested improvements, changes in protocols, patient concerns, etc.
  • Check voicemail and record messages daily. Return messages within a timely manner.
  • Place post-surgical follow-up calls if warranted in a timely fashion and record all pertinent information in medical record.
  • Assist with cleaning of cages for hospital patients, cleaning vet services area as well as surgical suite.
  • Wrap surgical packs and run autoclave.
  • Any and all related duties as assigned by veterinarian

 

ADDITIONAL REQUIREMENTS

  • Ability to follow directions and adhere to NHA shelter policies & procedures, behavior management & training protocols.
  • Ability to learn and perform the skills of safe animal handling per NHA protocols.
  • Ability to work continuously on your feet in a physically demanding job.
  • Ability to complete tasks easily and repeatedly like mopping, scrubbing, bending, and lifting up to 50 lbs.
  • Ability to work in inclement weather.
  • Ability to work with varied animal species.
  • Self-motivation, teamwork, strong communication skills & ability to handle stress in a calm, respectful manner.
  • Ability and willingness to work a varied work schedule including weekends and holidays.

 

NHA is a drug free environment. Reliable transportation is a must and the responsibility of the employee.

 

Responsible for supporting shelter staff, when necessary, at the direction of the Director of Development and Executive Director. Additionally, this position may be responsible for other duties as assigned though not specifically numerated above and for all duties specifically delegated by shelter leadership including the Director of Development, Medical Director and Executive Director. Possess high degree of discretion, integrity, professionalism and accountability, consistent, punctual and regular attendance, professional image and demeanor both in person and online. Able to successfully travel and maneuver within the day-to-day workspace. Valid Driver’s License. All positions require working with, and in direct contact to, shelter animals and various other wildlife.

 

The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all job duties performed by this position.

 

In addition to the above tasks and responsibilities, other related duties may be assigned. Such identification in no way restricts the employer’s right to alter the job as previously held.

 

Interested applicants, please contact the Executive Director at manderson@nashvillehumane.org. No phone calls please!